Dr. Pradhan joins Eric to talk about how the idea for his company, OnCall AI, started with a simple problem: doctors constantly give medical advice outside of appointments — through phone calls, texts, and after-hours conversations — but none of it gets documented or billed.
He explains how AI can automatically capture, organize, and turn patient conversations into proper medical notes that fit insurance guidelines. This helps healthcare providers get paid for the work they’re already doing, reduces burnout, and protects them legally by keeping every interaction documented.
Anup also discusses:
• How he used ChatGPT in his own practice to solve workflow issues
• Why most doctors lose billable revenue without realizing it
• The misconceptions around billing for phone consultations
• How AI improves accuracy, speed, security, and compliance
• Big changes coming to healthcare as AI continues to advance
• The rapid growth of OnCall AI and what’s next for the company
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